Return Policy

Professional return policy page:

Rockmoney Return Policy

1. Eligibility for Returns

Items must be returned within [7 days] of purchase.

Items must be unused, in their original condition, and with all original packaging and tags intact.

Certain items (e.g., perishable goods, personalized products, or final sale items) may not be eligible for return. [Specify exceptions.]

2. Process for Returns

Step 1: Contact us at [your email address or customer service phone number] to initiate the return.

Step 2: Provide proof of purchase (e.g., receipt or order number).

Step 3: Ship the item to [return address]. Ensure the package is secure and includes your return authorization number if provided.

3. Refunds

Refunds will be processed to the original payment method within [3 business days] after receiving the returned item.

Shipping fees are [non-refundable/refundable under certain conditions].

If you receive a refund, the cost of return shipping [will/will not] be deducted from your refund.

4. Exchanges

Exchanges are subject to product availability.

To exchange an item, follow the return process and place a new order for the desired item.

5. Non-Returnable Items

The following items are not eligible for return:

[List specific non-returnable items, e.g., gift cards, opened software, intimate apparel, etc.]

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within [7 days] of receiving the product.

Provide photos of the damage/defect and proof of purchase to expedite the resolution process.

7. Return Shipping Costs

Return shipping costs are the customer’s responsibility unless the return is due to our error (e.g., incorrect or defective item).

8. Contact Us

For any questions about our return policy, please reach out to us at:

Email: info@rockmoney.org

Phone: +91 8757236127

Address: New Friends Colony, New Delhi

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Tips:

1. Adjust the specifics (e.g., timeframes, costs, exclusions) based on your business model.

2. Ensure the policy complies with local laws or industry regulations.

3. Use straightforward language to avoid custom

er confusion.

Let me know if you want this tailored to your specific business!